Installation Guide
Quick Installation, Simple Guide
FAQs
WHERE IS ASSEMLY INSTRUCTIONS?
Here is a guide that includes all that you need to know to get started on your new YESOUL Bike: User Manual (PDF)
WHETHER IT CAN BE PLACED IN THE BEDROOM WHETHER ITS SOUND WILL AFFECT THE REST OF OTHERS.
Yesoul Magnetic Resistance Spin Cycle Bike With Belt Driven System Will Give You A Smooth Quiet Ride. The 100 Levels Magnetic Control Resistance, Riding More Silent. This Exercise Bicycle Will Not Disturb Your Neighbohood, Sleeping Family Members.
IS THIS BIKE GOOD FOR SPIN CLASSES? CAN I STAND UP?
Yes, The Cycling Bike Frame Is Made Of Commercial Steel And Its Very Sturdy.Triangular Stable Structure Body, With “H”Shaped Base Design Make It More Stable When Riding Even A Large Body Weight. It Also Has Toe Supports To Keep Feet In Place.
WHAT IS THE MINIMUM HEIGHT FLOOR/CEILING?
We Think That The Height Range Of The Space Should Be At Least (22In+ Your Height). For Example Your Height 6Ft, The Minimum Of The Height Of The Basement Is: 6Ft+22In=6Ft 22 In. Hope You May Understand What I Say.
HOW EASY IS IT TO MOVE?
With The Help Of The Transport Wheels Even A Slim Lady Can Move The Heavy Duty Smart Excersize Bike Easily.
WHAT KIND OF SENSOR IS INTEGRATED : A SPEED OR A POWER SENSOR ? (IT IS FOR USING WITH ZWIFT). WHAT MODEL IS THE BATTERY INSIDE THE SENSOR ?
Our Sensor Is A Power Sensor ,Battery Model Is Button Battery Cr2477. If You Got More Question About Our Exercise Bike, Please Let Me Know.
DOES THE APP TRACK SPEED AND CADENCE. ETC?
Our App Can Track Distance | Time | Calories | Resistance | Cadence | Power | Average Power, Etc., To Help You Intuitively Experience Riding And Making Riding More Efficient. But Without Speed, You May Calculate The Average Speed, With The Distance Divide The During Time. And Our Bike Will Be Compatible With Many World Class App.
IS IT INTERACTIVE WITH THE APP? CAN I CYCLE AND CHANGE THE RESISTANCE WITHOUT CONNECTING TO THE APP?
Actually The Magnetic Resistance Of Yesoul G1 Smart Connected Bike Is Adjustable And Manully. Therefore Without The App You May Use It Still. And With The App, You Can Read The Levels Of The Resistance, There Are 100 Levels For This Home Bike. Otherwise Our Bike Will Compatible With The Word Class App.
CAN I CONNECT THE APP TO THE SCREEN FOR VIEWING?
About G1M PLUS screen using:
1. You can connect Yesoulfitness or Zwift or Kinomap APP through Bluetooth then take out the screen mirroring adapter. Note: There are two screen mirroring adapters for Android and IOS in the package. Please use them according to the model of your phone.
2. Connect the HDMI interface of the same screen device to the screen.
3. Connect the Type-c or Lightning interface of the screen mirroring adapter to the mobile phone. Note: Android phones need to support DisplayPort (DP) signal output in order to use the wired screen projection function normally.
If it doesn't work, please confirm if your phone supports DisplayPort (DP) first and provide some video to support@yesoulfitness.com
HOW LONG DO HANDLING, SHIPPING, AND DELIVERY TAKE?
All orders will be shipped from our local warehouses. Please expect orders to ship within 2-7 business days and to be delivered within 7-15 business days, depending on your location.
MY PACKAGE SAYS DELIVERED, BUT I DIDN’T RECEIVE IT.
Please Contact Our Support Team With Details Via Support@Yesoulfitness.Com, They Will Assist You To Solve The Issue With The Express.
DO YOU SHIP OVERSEAS?
We Can Only Ship It To The United States (Except The Pr Area), Canada and Australia. If You Need One, Please Purchase It From A Local Distributor.
WHAT CAN I DO IF I NEED AFTER-SALES SERVICES?
Go To Contact Us, We Will Get Back To You Within 24 Hours, If You Don’t Receive It, Please Check The Trash Email.
I CAN'T OPEN THE SCREEN, AND THE POWER ADAPTER IS TWINKLING?
Please check if the light on the power adapter is twinkle,
1.If the light on the power adapter is twinkle,you need to follow the attachment to operate.
2.If the light on the power adapter is normal, please provide some videos or pictures and we will help you solve the problem Do not
worry, we promise we will solve your problem ASAP.
Attachemnt:
I HAVE RECEIVED THE BIKE/SCREEN, WHERE IS THE ANOTHER ONE?
For users in United States and Canada, your package will be all-in-one, so you will only receive one package.
For some users in Australia, the packages will be shipped as two separately. Please kindly wait. If you don't get another package three days after you receive one, please contact with us. And some users will receive one package which is same in US and CA. New and old packaging will be shipped randomly.
THE SPEAKER IS NOT PRODUCING ANY SOUND.
We need your help with the following:
1. Check whether the two cables of the loudspeaker are damaged or loose.
2. Connect the speaker with a 5V=1A charging head to check whether it can be started.
3. Connect the phone charging cable to the USB port on the screen to check whether the phone can be powered.
Please let us know the result after confirming the above steps so that we can confirm whether the speaker or the screen is damaged.
If possible, please record the corresponding video for us to judge
THE RESISTANCE VALUE ON THE SCREEN DOES NOT CHANGE.
Please confirm: When you turn the knob to the left and right, does the resistance on your feet feel change?Will the distance between the brake pads and flywheel change?
If not change, you need change the parts: the resistance bar.
If change,the resistance needs to be rewritten, please calibrate according to the video
1: Connect the bike and enter the course ,like Just Ride
2: Open the cover with control board
3: Adjust the resistance to MAX( from flywheel around 3-5 mm).
4: Please press the button A and B at the same time, until the electronic control two light up.
5: Long-press the button B and green of lights will be off
6: Adjust the resistance to MIN
7: Long-press the button A and red of lights will be flashing
It is best to complete the entire operation in one minute
HOW TO INSTALL THE PEDAL?
First, the pedals are left and right.
Second, the left pedals need to be aligned, they should be rotated counterclockwise.
End, the right foot pedal needs to be aligned, rotate it clockwise.
Both sides need to rotate towards the front of the bike.
If you are still unable to install successfully, could you please provide photos and videos of the malfunction so that we can better serve you.
Please ensure that the pictures are clear and focused, showing the threads on the crankset holes where the pedals are supposed to be attached. You can attach the pictures to your response email or provide a link to where the pictures are uploaded.
Once we receive the pictures, our technical team will review them and provide you with further instructions or recommendations to resolve the issue. We appreciate your cooperation and prompt response in this matter.
If you have any additional questions or concerns, please feel free to let us know. We are here to assist you.
ENCOUNTERED A PROBLEM WITH DAMAGED PARTS.
If the product you receive is damaged, please confirm whether the outer packaging is damaged and contact us as soon as possible to provide the following information:
1.Photo of damaged packaging
2.Photo of label outer packaging
3.Photo of damaged accessories
We will initiate an investigation to handle it.
HOW TO FULL SCREEN
For optimal video playback, follow these steps in order:
- Plug in the cable: Connect the cable from your device to the screen or TV.
- Open the app: Launch the video playback app on your device.
- Start video play: Begin playing the video in the app.
This sequence ensures that the video is displayed in full screen on the connected screen or TV.
DUE TO COMPATIBILITY ISSUES, I CAN'T CAST CERTAIN APPS. WHAT CAN I DO?
You can purchase third-party devices like Chromecast, Fire Stick, Roku, etc., to cast to your screen.