Everything You Want to Know
Got Questions? We've Got Answers.
Not sure where to start? We've covered all the basics and more.
What products are eligible for the military discount?
- Yesoul G1M Plus Bike
- Yesoul G1M Max Bike
- Yesoul R1M Plus
- Yesoul J1M Plus
- Yesoul T1M Plus
How can I obtain the military and first responder discount?
We are proud to offer a 22% discount to military personnel and first responders as a token of our appreciation for your service. To receive this discount, please follow these steps:
1.Send an Email: Contact us at support@yesoulfitness.com with your request for the military and first responder discount.
2.Provide Documentation: Attach the following documents to your email to verify your eligibility:
For military personnel: A copy of your military ID or other proof of active duty or veteran status.
For first responders: A copy of your ID or other proof of employment as a first responder (e.g., police, fire department, EMT).
3.Wait for Confirmation: Our team will review your documents and respond to your email with a unique discount code if you are eligible.
How long does it take to receive the discount code?
Our team typically reviews and responds to discount requests within 2-3 business days. If you do not hear back within this time frame, please feel free to follow up.
Can I use the discount code more than once?
The discount code provided is typically valid for a single use. If you have ongoing needs or special circumstances, please mention this in your initial email, and we will do our best to accommodate you.
What if I encounter issues with my discount code?
If you experience any problems using your discount code, please reply to the confirmation email you received, or contact our customer support team at support@yesoulfitness.com for assistance.
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